Ten Annoying Phrases in My New Co-Worker's Repertoire

Dear Annoying Co-Worker,

when you say {this}, I know you really mean....{that}

1. heavy lifting.... effort
2. the ____ side of the house....... they
3. on moving forward basis.........instead
4. your role..... not my job
5. help out...........do my work
6. thought leader .... competitor ignorer
7. in future... shut up
8. VP... I know VPs
9. really great to have you on board ... I was here first
10. oh, no problem.... big problem

I am tired of you already.
~~ Bunny Watson - student at large

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Parquet Shortstop

Instructor, Caroline Bender

Nearly 30 years ago, a well-meaning (but now painfully outdated) book called Games Mother Never Taught You attempted to explain the mysteries of the male corporate world to us career gals. Among the skills we were advised to learn were "locker room talk" and the art of the sports metaphor.

Most days I think I fall back too easily on my sports metaphors, to the point of cliche. But recently I stumbled onto one which summed up for me an experience I had been trying to define and express for the past year.

I realized why I felt so crowded, so frustrated, so elbowed on the job. "I am a baseball player," I said to my Boss. "And this company... is basketball."

I enjoy the poetry of baseball -- the celebration of the individual player in the execution of a team success. Watching baseball puts me into a calm state of alertness, even as the tension builds toward the heartbreaking pop-up when the bases are loaded. But basketball is stressful to me. So much crowding under the basket -- the speed of the play from end-to-end, then back again. I've got the ball, no he does, now him! Whistles and squeaks and the thunder of giant athletes running at top speed.

Enough!

So it happened that in a project meeting where 15 people literally shouted for an hour over what should be done and how and when and by whom, I heard those sneaker squeaks and shot buzzers, and I recognized where I had felt this before.

I like to play my position when the ball comes to me, and get out of my teammate's way when the play is hers. Collision on the diamond is generally regarded as dangerous, and avoided as much as possible. The one guy who expects to take a hard mid-section hit is issued full body armor.

I want my manager to plan the line-up before the game starts. The manager and the coaches know which skills are needed from whom; they understand that the progression of skills matters. When they take care of the strategy, I can concentrate on the tactics of getting the game played.

The defense keeps control of the ball. No fumbles, no interceptions, no turnovers, no jump balls, no face-offs. Until you've had your allottment of plays, the other team has to wait. How I wish we could maintain that level of control over anything in the workday.

The rules of engagement are civilized and respectful. One of my favorite moments throughout any game is the friendly chat between the baserunner and the infielder as they wait for the next hit. Imagine man-to-man defense around that bag instead. It's enough to give you belljar.

Understand that this is not a problem I have solved. I am still out there everyday, cap on, punching a pocket into my glove with the shot clock running. I don't know the devil is going on most of the time. ("Guys...? Man off base. I'm open...?"). It was enough just to articulate the problem.

So this morning I went in search of a baseball team in need of a utility player. I'll let you know how it works out.

Watch this space. Batter Up.
~~CB

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10 Great Working Woman Movies

an occasional list of diversions from the Faculty and Staff of the BWFS&SC


1. The Best of Everything
Indeed, the best of the best. And doesn't Hope look great in those wool suits?

2. Woman of the Year
There are a lot of Kate Hepburn at work movies. This is the queen.

3. Working Girl
The movie that taught us there is no sisterhood in the workplace.

4. 9 to 5
The movie that taught us there is.

5. Private Benjamin
Can a woman find her self-identity through her work? Even if it is in the Army?

6. The Apartment
Because Shirley MacLaine is the center of the panelled universe, moral-wise.

7. Designing Woman
Peck & Bacall? You're thinking, "I've never seen this!" Now you can.

8. Baby Boom
As deliciously 80's as a Bartyles & James. And don't we all think we could just move to Vermont and start a jam business?

9. His Girl Friday
What you think work will be like when you are 14.

10. All About Eve
What it is like.

11. Flashdance
Not really.

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The Little Email Thread That Could

Instructor, Caroline Bender

This is the story as it was told to me -- with the usual changing of names, ranks, and serial numbers.


An Individual Contributrix (Trixie) was working on a high profile project for someone other than her boss. The sponsor said, "Let me know when you get into trouble," and so she did. When another department planted its feet in the way of progress, Trixie knew that she could not just plead at her own level across the hierarchy. She needed the project sponsor to do a little politicking at his tier in order to get the blockage removed. But the sponsor was not at his desk, and his calendar showed him as out for the next two days. So she expressed her need to an email to him...and only to him.

She made her points firmly, with a sense of urgency, but taking care not to name names or throw shade on a group that was only trying to take care of its own business. But her frustration was clear, and her need for the situation to be "handled" was explicitly stated. The email's exclamation point was enough to get the sponsor's attention and a phone call was made. Trixie and the Sponsor agreed that Sponsor would handle this with his fellow executive 1-on-1, and an order to cooperate would trickle down from there.

But Sponsor did not call his peer -- at least not before forwarding Trixie's email to his Boss, a Veep with an inability to understand that "FYI" really means "reporting in, ma'am, not asking for assistance." The Veep broadcast Trixie's request for assistance to as many people under her as she could (which in this company was nearly everyone), including the staff of the Fellow Executive. This started a flurry of responses that rang In Box bells all the way down the cube rows.

The Fellow Executive, who now considered the glove thrown, responded "all-plus some" (which should be an Outlook feature) with a defensive reply about how helpful his staff can be when asked appropriately.

Fellow sends another stern reply to Veep, the Sponsor, and our Trixie about their unprofessional way of doing business -- including the broadcast of Trixie's email, which (he points out) was clearly not meant to be read by others. The Sponsor, mortified, shuts that thread down by offering to call Fellow Executive for an explanation and defending Trixie's original words. He sends a separate apology to Trixie, cc'ing the Veep, who replies-all with her version of an apology. ("I didn't see anything wrong with having other people see it.")

The live version of this workshop would have me shout, "And...FREEZE." at this point in the story. Already there are so many eye-opening lessons we must process some of them.

You Can't Block EMail Forwarding
Oh, would that it were true. But it is not. So assume that anyone could -- and will -- read your words, and write as if for the company bulletin board. This doesn't mean you can't ever complain, or call them like you see them. It means that you must stick to the facts (or obscure them completely, but that's not our point here).

Refer to Business Units, not to People
Unless you are filing a harassment complaint or an award nomination, try to stick to "The Legal Department procedures state..." or "Customer Service representatives reported..." Like, "senior White House officials." Your readers will naturally ask "Who," but answer them off the page.

Limit your Recipients
Imagine if, in the day of the inter-office email and the literal carbon copy, you would have included all these people in this discussion. Trixie took her concern to one reader, and he to one reader, but then the knotting began.

The backlash of not cc'ing the World is that others assume you didn't answer if they didn't hear about it. They will start new threads of their own, contradicting your plan or repeating your effort because they think you did not offer. So...hanged if you do...

Reprimand Privately
One action I like on the part of the Fellow Executive is that he let his peer and his peer's veep know they had offended him, and he did so outside of the large thread which included his own staff. I think he should have left Trixie out as well.

Apologize
Notice how Sponsor apologized to everyone for a turmoil that was not entirely his fault, but certainly kicked off by him. He offered to call the Fellow and resolve the whole thing the old-fashioned uncomfortable way (in person) when he really could have spun several more reply rounds. Notice how the Veep... still doesn't get it.

And what in the world did Trixie do, you ask?
Trixie stayed out of it, but not consciously so. She stayed out of it only by virtue of not being in the office that day. Trixie admits that if she had been there, she might not have made the choice to stay silent, which she now realizes was the safest position. By the time Trixie was even aware of the storm, it had passed. She looks forward to using this hard lesson learned in the future by...

Not Replying Immediately to EMail Threads
Some emails deserve a quick response. They are identifiable because a question is asked, and a "need to know by" deadline is sensed. These are not the messages we are talking about.

I mean the little threads that keep going -- up hill and down -- on their way to the circus. Challenge yourself not to play along, or at the very least to call the sender with your feedback-- thereby getting your point of view directly to the source rather than competing with the reply-plusses. If this means limiting your email checks to only 8 times a day (that's one an hour) do it.

It's very freeing to delete all but the final reply, read the thread, then call the originator and say "Do you need anything more from me on this?"

~~CB

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Be the Chicken

Instructor, Caroline Bender

I would like to comment briefly on the new business allegory that is making the rounds, and of which I am already sick to death. This is the kind of Move My Cheese story told by blustery Boss/Presenters to inspire and delight us into giving "more" (which see our earlier entry on getting a life).

The parable uses the commitment made by both the Pig and the Chicken toward the outcome of the project, in this case a bacon and egg breakfast. Presenter makes the point that while the chicken "showed up" for the endeavor, the pig "really committed."

Presenter will stick her tongue in her cheek and wiggle her eyebrows, meaning "Get it? D'ja get it?"

I would like to posit that this is a terrible analogy, makes no sense, and undermines its own point.

Yes, the pig did commit; he literally put "skin in the game." But he has committed at the sacrifice of himself. As a result, he can no longer commit again. He is a one-time resource which is all expensive fat without nutrition. The sizzle without the meat. Most of his contribution melts and is drained off, resulting in a very large expense on his part for a very small contribution to the project.

You may say the chicken only showed up, laid an egg and left. But what is the quality of her contribution? She is a renewable resource, who can give every day one of nature's perfect foods. In addition, the chicken's contribution, if fertilized and incubated, yields more chickens.

Be the chicken. And you can tell the Boss I said so.

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Free Speech on the Job

Instructor, Caroline Bender

Ordinarily, you might expect me to approach this topic in the tone of "you should be above board" and "don't put anything in email you can't answer for..." and generally that is Miss Bender's attitude. But I am a little annoyed with the Company these days, and I have decided to take a more educational (and practical) approach instead, and offer tips for beating the system.

Years ago, when the Law began supporting the Company on the topic of email privacy and network ownership, we all got a little worried that we were being watched. This website alone may be grounds for my dismissal; not carefully hiding my identity and that of the Company would be professional suicide. But in those days I used to say that the volume of email alone -- not to mention the brick-hard TEDIUM of its contents -- ought to prevent any employer from bothering to skim it. And I was secure in that belief.

Since then, a few things have happened -- roughly in this order. And they may be happening to you right now.

The Boss' job became more boring than yours
And... she is under some pressure to protect the Company and herself. There is so little supervisory time, no one has been trained for their job, and she can't always be sure she knows how you're representing the department. (and she might be a little crazy )

Monitoring your activity allows her to know what you're up to -- and she doesn't have to apologize when caught! In fact, if you suspect you are being monitored, you are a fool to confront her. What you must do instead is take preventative action.

On-Line Employee Suggestion boards
Get real. Those aren't anonymous. But when they are presented by the Company as if they are, the Boss has to work harder to confront you about whatever you submit. This takes time away from the other nefarious snooping they are up to.

Countermeasure ~ Disguise your handwriting.
By this, I mean learn what your verbal tells are. Avoid your common catch-phrases and conversational style; throw around regionalisms that don't match your region. For example, Americans might use "whilst" or "colour." The trick is to be completely inconsistent, post-to-post, and not to repeat in person a clever turn of phrase you have used on the board. Sometimes, you might post something you don't even care about, just to start a goose chase.

Job board surfing
True story: Head of HR calls the Middle Manager and says "Junior Employee's resume is posted on BigPhat Job Board. Are you going to talk to her?" The Company enjoys passing the time searching job boards for their name (or, quite frankly, your name) to see who has posted a resume.

Countermeasure ~ Mask your identity
Most job boards will allow you to mark your resume "confidential," which masks your name and address. Make sure to also remove your name from the resume itself. No headers, footers, fancy letterhead, etc. Don't worry that your resume doesn't have your name on it. It's also in plain text and marginless.

Googling
Same idea on a wider scale. Googling web groups is an especially interesting way to find out what you're doing on company time. And now search engines include Blogsearching, where the Company can find out what you are posting about them.

Countermeasure ~ Google yourself often.
See what's out there. You can't dispose of it, but you are at least aware. In addition, if it is something obscure ("Rita Renteria wins karate final," ) and the Boss mentions it... you have a good idea how she came across it.

Always post to web groups using a personal email address, preferably one that doesn't reveal your name. If you have an unusual name, misspell it periodically, when it really doesn't matter (like on eBay).

Blog carefully. You know Bender is not my real name, and I would not name my company. If you actually read these entries with any consistency, you'll start to identify the people, places, and events behind all these pseudonyms. But the Company is not reading...it is searching and spot-checking. If you want to see how this works, blogsearch your company (or any company) and see what comes back. Then avoid it.

IP lookup
Here was one that shocked even me. In an anonymous survey, Businesswoman includes a quotation to enforce her point. The Company narc googles the quotation, then determines whether a company-owned IP had visited that site. But, as mentioned above, the Company doesn't confront the commenter; they just tuck the info away into their
file of known subversives.

Countermeasure ~ deflect and distract
I'd like to tell you not to surf at work, but 8 hours is a very long time to watch your screensaver. So rather than not surf, I say surf a LOT. Surf to a hundred sites of your competitors, search for job-related words in groups, click on every on-line version of your industry's trade magazines. This is the equivalent of sneaking the condom box in with the cartful of groceries. "I probably was there. I'm all over the web. Where else was I that day?"

This can also work for confusing Ironmail, which looks for patterns and percentages. Volume can confuse the statistics.

IronMail (and its ilk)
The people who promise you "inbound protection" (oh my) also throw around the phrase "protect against outbound policy and compliance violations." This means filtering. And to see an IronMail demo in action is to get your head spinning about the kinds of filters and measurements you might run if you wanted to spy on goldbricking employees such as yourself.

Volume and tedium are no longer a problem, as the Company may now search by keywords, word roots, fuzzy words...file types, file size...recipient domains. They can delete, archive, quarantine, and best of all report. And I do love a compelling report. Who at our company sends the most mail? The largest mail? Who receives mail from our competitor? And what is that mail exactly? We should read it!

All perfectly legal. You are a guest in their home.

Countermeasure ~ cryptology
If you ever passed mean notes (and you know who you are, you Mean Girls) or signed a slang book, you can do this without trying. Nicknames, code names, abbreviations, gangsta rap, cockney rhyming slang... whatever works for you.

Example: "Marilyn accidentally sent Rita the payroll file
with all the salaries attached" can become "Nineball has the $$ list." No one is searching text for "Nineball."

Snoopware
Just like your parents would have made. Includes actual screenshots, IM capture, keystrokes, browser logging, and once again more reporting than you would think they had time for. But how they do love the metrics.

Countermeasure ~ Spyware
You probably can't install this on the company computer yourself, and more's the pity. But isn't it nice to know that someone is making money by playing us off of each other?


What to do when you are confronted
I am operating under the assumption that you have not done anything unethical, like stolen company secrets, embezzled, harassed a co-worker, or violated any actual laws. If you have, you are not only to take the punishment coming to you, you will kindly leave my class.

My assumption is that you have violated your company's silly "No Being Disgruntled" policy, and for that I applaud you. But now you're on the hook and you need to play it cool. This can get very interesting, because the Boss's snooping is no better or worse than whatever you said or did. No laws have been broken except that of trust and loyalty.

1 - How did they find it?
If this was a forum that was supposedly confidential, deny authorship. With a slow shaking of the head and a never-heard-of-it eyebrow raise, lower lip protruding thoughtfully...simply say that wasn't you. They won't want to admit how they know it is.

If this has your signature right on it, read on.

2 - What did you actually say?
If it was untrue ("She slept with him to get that promotion."), cite your source...vaguely. Never sell out your co-workers, but you can say apologetically, "It's true, I don't know that for a fact. I shouldn't have passed on gossip," (even if you made it up yourself)

It if was true and mean ("I can't believe a moron like that is in charge."), call it an emotional outburst. As if disappointed in yourself add, "That's a lesson learned, for sure."

If it was true and coded ("Cyclops and Gandolf missed the meeting.") obfuscate. Laugh, shrug, and say, "Who even knows anymore. What did you want to ask me?"

If it was just plain true ("She cuts me off at the knees every time I try to raise an original idea.") Commit to it. Square your shoulders, hold eye contact and say, "I firmly believe that with all my heart."

In any case, follow-up with, "How did this come to your attention?"

3 - How much data is there?
Bosses who like data like to present it in a dramatic flair. (The slinky-drop effect of unfolding a ream of form-feed paper is sadly now lost to us.) When the numbers don't lie, take an absurdly long time to review them. Preferably with a pencil in hand. After the Boss has shifted weight at least 3 times, say "It's certainly a lot of information. What does it all mean?"


If you want to know what your rights are, you can look at some of the reference below. Better to stay cloaked. And best to stay above it all.

But you can see that even I don't do that.

Cyberspace and the Law
Protect your Digital Privacy
How to be Invisible


~~CB

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Master's degree Required/Some Heavy Lifting

Instructor, Caroline Bender

There is a lot I don't remember anymore. Not like a blackout, or even "it's all a blur." I still remember the facts of things every day, snapshot incidents that characterize how it all dissolved.

I remember that I used to get the dry heaves in the morning, just before brushing my teeth, and that I cried at my desk at least once a day. I remember that once I did hide in the footwell and found the enclosed dark space very comforting. But the real feeling of that pain -- say, the feeling that drives you to leave the building in the middle of the workday to go to a poolhall to shoot people with video guns -- I don't have sensual memories like that anymore.

But this is not the story of that pain, or the way that it ate me away, or how one wakes up -- as our previous contributor described -- not knowing how one got there.

The story I want to tell here is how it changed the way I think about my professional life. This is not necessarily advice for you to follow; this is not a diatribe against "careers" or those who desire them. This is only my story. I am Caroline B., and I am a workoholic.

The class does need some background, so let me spend a few moments on that. I did not plan to enter the profession I did; that is, I had no path or formal training. I had been inspired by two women I worked for to enter their field and was encouraged by them, by my colleagues, and by my staff to grow in qualities I had never known in myself. I had never been happier. I had found a vocation that was not only career and ambition, but a ministry, and way of life. It was the method I had found for making my contribution to the world, and even when for periods it was the hardest thing I had ever done.... I found tremendous joy. I had never been so in-the-game, or felt so good at anything. I knew exactly what needed to be done every moment of the day in any situation, and was at my best when several situations were happening at once. I was one of those finger-snapping, fast-walking, clipboard carrying dynamos in heels -- every moment tightly managed, every task anticipated, accounted for, delegated and executed. Staff development, budgets, office politics, facilities management, curriculum development, project management, student advising, breakfast meeting with the dean in the morning, awareness programs at night, leadership retreat over the weekend. All before work-from-home, conference calls, emails, or cell phones.

I entered the field at 23 and was elevated to management at 25. At 28, on a career development plan, I took a slightly higher position at another campus. At 30, the veneer began to crack. Underweight, underslept, emotionally dead (except for the crying jags and $10 rounds of Lethal Enforcer, which were euphoric), I kept playing through it. Walk it off. It's a phase, it's flux, you're just tired, she's just a bitch, it wasn't his fault, this too shall pass... whatever got me through the rough spots until I could get the groove back. These are the trials on the way to the deanship, I kept telling myself, ignoring the voice in the back of my head that I was still many levels away from a deanship I might not live to see. I wasn't even sure I wanted that anymore, but that was the career path I was on. Just keep working, keep working. It can't catch you if you're moving. This road leads somewhere if you can stay on it. Only the strong survive.

By 32, I had full-on rock star exhaustion. All I thought about was making it stop.

When I tell you that my resignation was rejected, you must believe that this actually happened. Like an infidel questioning the cult, I was shamed and punished for betraying our insular community, and daring to believe I could succeed anywhere else. I won't recount the words said in that meeting -- they were shockingly painful, and all has since been forgiven. Let's sum it up by saying that it was clear that if I walked out that door I could never come back -- not just to that campus, but to the profession.

And there's the heartbreak. Because I did want to come back. I wanted to stay. But I also wanted to feel better, and I knew I couldn't get sober until I walked away from the bar.

I have been re-examining my relationship with my work these days because it was 10 years ago this month that I submitted that rejected resignation letter. It took me this long to separate how I earn my money from defining who I "am." I went through a journeyman period ("This is my profession; I just happen to work for you.") followed by a need for utility ("I just want my best skills put to use every day.") Today I work for a company I don't particularly respect, doing a job that is not fulfilling, in an industry that bores me to tears.

But I stay.

I stay because the only real agreement concretely made between my employer and me was that I would show up and complete my duties, and in exchange they would pay me a salary, invest my retirement money, and provide me with healthcare.

I stay because it is more money than I ever thought I would earn -- and like the saying goes, they give you a thousand dollars a week until you need a thousand dollars a week to live.

I stay because it is 15 miles from my house and doesn't require me to drive on the highway.

I stay because I finally understand that the promise of "parking provided" delivers more consistently than "growth opportunities in a dynamic industry."

My colleagues and my supervisors will tell you that I still deliver, often far beyond their expectations. They'll tell you I still make the place a decent place to come to every day, that they value my partnership, that I cut through the garbage. I'm not puffing myself up; they have told me these things themselves. Only I know the difference.

And I guess now you do too.

~~CB

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Want to manage? Consider these five things

By Ms. Trienta Y. Heureux
Director of Department Zed, Geldstrafe College

I am a manager.
I manage people, programs, money, staff developments and staff meetings. I hire, I fire, I hold people accountable, and I tell them when they’ve done well. I make decisions, sometimes going against what others think. I am able, and sometimes required, to make people do things that they don’t want to do, don’t think make sense and actually, in some cases, hate.

I manage up.
I deal with politics, with relationships, and with protecting my office and my staff. I manage those above me in areas different from my own who still believe that because they are higher on the hierarchical chart, they can tell me how to do my job... even when they have no idea what they are talking about. Then, I make sure that I work well enough with those people so they still respect me, my office and therefore, my staff. If I don’t represent my office well, and people lose respect for it, my staff suffers.

Oh are the woes of the mid-level manager. Because, women, let me tell you, there is a difference.

Manager is a broad term, and as you aspire to become one, make sure you know what you are getting into. Who and what do you manage? Will you be in a management sandwich? Just because you are managing others doesn’t mean you have any power whatsoever. It might mean that your life is miserable, because the manager above you makes all the decisions and you are left playing both sides in the middle.

So, as you move through your career and you begin wondering how to get in charge of something and stop being someone else’s lackey all time, here are some words of advice.

These are in no particular order because frankly, I don’t think in any particular order. (A downfall for a manager, really.)

Don’t become a manager before you are ready.
How will you know this? Well, subscribe to some self-awareness. Seriously. Sit down and have a nice long chat with yourself. Write it out, talk out loud to your best friend or your mom, or talk to yourself. It doesn’t matter, as long as you consider whether you have what you will need to manage other people.

These aren’t plants, people. They aren’t cats or even dogs (who, I think, are hard to manage). They are other human beings. They have lives, worries, problems, varying skill levels and are different than you are. They will not necessarily act as predicted. They will not necessarily make decisions in a way that makes sense to you.

You might have to fire someone. Can you do that?

Are you ready to bring someone your own age or older than you into a room and tell them to stop wearing flip-flops to the office? A good test: can you tell your roommate that her pans in the sink are annoying? Or do you just let it go because you can’t deal with the fact that maybe she won’t like you anymore? There’s your answer about whether you can manage another person.

Don’t think that because you are a manager, people will finally give you the credit you have deserved all these years and stop questioning everything you do.
It just won’t happen. In fact, it’s possible the questioning will get worse because you are making much more important decisions.

When you are signing the form that spends $13,000 for the spring event down payment, and when you have to go to HR to talk about why your incompetent assistant needs to go, people will question you. You have to be clear about why you have made the decision and have the gumption to stick by it. A waffler won’t get far. If you can’t explain yourself, soon the questioning will grow.

Play nice with others.
So this is probably a no-brainer, but it really isn’t. Lots of people are incompetent and inefficient and even downright stupid. (Look at George W. Bush for evidence. But I digress.)

The thing about managing is that you have to be at least nice enough that people will want to work with you, your staff will respect you, and want to do good work with you.

I am not a nice person. I am blunt, judgmental, cheeky, and even offensive. I tell it like it is. I have to work hard every day to make sure that people don’t hate me. So don’t think this advice is coming from Ms. Candy Sunshine. It’s not. ‘Nuff said.

Don’t think being a manager means having to do “less work."
This, apparently, is a common misconception. While the staff is toiling to make sure the programs succeed and the big event is successful and the sales quota is met by working extra hours, the managers are also working.
Apparently, we don’t do a good enough job at telling everyone else how we are working.

We have to figure out the bottom line. We have to manage the money. We have to manage the staff. An inordinate amount of time is spent dealing with staff who are either underperforming, having issues, or making mistakes (that then have to be managed to create as little damage as possible).

We have to communicate. I believe this is one of the biggest downfalls of management nationwide. We don’t tell those “below” us what’s going on enough. There are limits to this and timing issues, but it should be done better and more often. (I do. Gets me in trouble sometimes, but I think it’s not okay that this doesn’t happen more.)

Remember it’s still only work. Don’t take yourself so seriously.
Yes, other people’s lives depend on your decisions. You do their salary raise recommendations and you do their performance reviews. You are a role model. When you come in and when you leave and how often you bend the rules will be noted by other people and they will follow suit.

You will think of something you forgot to do while you are in the shower, out running, in the movies, at dinner with your friends, or halfway through your fifth beer in front of the game on Sunday afternoon. Figure out how to do your job well, but still have balance in your life, still maintain your relationships, and still remember it’s only work.

So many people forget this. They don’t take vacation. (I had to write a letter to HR excusing one staff member who has accumulated over 250 hours of vacation time and can’t figure out how to use it up, and he’s not even a manager yet – if I had that time, I’d be gone for 2 weeks every three months or so.)

A recent anecdote I read said to always remember Rule Number 6: Don’t take yourself so seriously. (The other 5 rules don’t even exist, this one is so important.)

In my book, these are the top five. There are a million more, in actuality.

Many people spend their whole career outside of management, either by choice or by circumstance. Many people aspire to be in management without a reason -- except that society says that’s what we are supposed to aspire for. Some people spend 80% of their career in middle management while others climb very quickly and spend 80% in upper-level management. Almost nobody, I believe, had a plan. People don’t make an active decision to be where they are, but instead find themselves there.

Be different.
Do think about it.
Make a decision.
Only get the next degree if you intend to use it and only intend to use it if you want to. (Yes, money is part of the issue here, I know. Take that into account as well.)

Long story short, be clear with yourself and those around you. Don’t wake up when you are 40 (or 32 for that matter) and wonder where you are and how in the world you got there.

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When work is your life

Fireside chat with Ms. Minchin, Miss Minchin's younger, hipper sister.

Let's start with a quiz. For each question you answer "yes" to, give yourself 5 points. For each "No" give yourself 0 points. Workers in philanthropic or life-saving jobs are exempt.

1. I think about work anytime I am not at work. yes/no
2. I talk about annoying things that happened at work every night when I come home. yes/no
3. I drag myself to work in the morning because I hate it there. yes/no
4. At lunch with my co-workers, we only talk about things we hate about our company. yes/no
5. On the weekends, I mostly spend my time recovering and preparing for the week of work ahead, because it's going to suck. yes/no
6. I can't let go of the defects in my company's organization, the people who run it, and the people who annoy me at work every day. They should just change, why can't they see that? yes/no
7. I only socialize with people I work with, and then we mostly talk about work. yes/no

Score:
0 points = Congratulations! You don't really care about your company and recognize that it's just a job. You probably lead an active life outside of work, and know that no matter how much effort you put into your job, you will still get a "meets expectations" rating on your review just like the lazy bum in the next cube who pawns all his work off onto you. You'll both get the same 3% raise and that lazy bum probably makes more money than you anyway. Kudos!

5 or more points = You need a little more balance in your work/life sicha-ation. You probably believe that if you just keep sacrificing your personal time and energy, the company will recognize your efforts with a nice promotion, a fat raise, and reciprocate your loyalty if ever a layoff comes. You don't realize that the boss thinks you are a nerd, and knows she can make you "Team Leader" to get you do stuff she doesn't want to do, for free. If you aren't burnt out yet and resentful, you soon will be, and will probably cry during your review when you're told you "meet expectations" after giving so much of yourself to do three times the work of all your teammates. When you wear out and your performance slips to doing only twice as much work as the lazy bum in the next cube, you'll get a "needs improvement" rating and will probably quit before you find a new job. Read on to avoid this fate...


Balance is Good
Everyone knows equilibrium is important. Without it, we would be falling out of our chairs and puking at our desks. Even the ancient greeks knew that an imbalance of humours could lead to all sorts of maladies from Phlegmatism to Melancholy. Hence, in Spanish, a person in a bad mood is "de mal humor". Don't even get me started on why you should see your Phrenologist on a regular basis. All this brings us to the first step: blood letting. Now, once you've seen your local Leech-monger (or the Red Cross because they could probably use it), you're ready to move on to the first step in the work/life balance equation: Having things to talk about.

Things to talk about
One reason that you talk about work with your spouse/roommate/friends/family is because you work at a really frustrating company. But perhaps another reason is you don't have anything else to talk about because you don't do anything except work.

Here are a few ideas for fun things to do that will give you something else to talk about:

• Read Books
  You can borrow these from the library, from your friends, even your coworkers (because we know you don't get paid enough to keep buying these from Amazon). Ask what your coworkers are reading, and when you read it, you can discuss it over tater-tots in the cafeteria. Check out the best sellers list, when you find out you hate most of these, at least you can talk about that.
  


• Take a Class
  Check out your local adult education center or community college. Try a wine-tasting course, social dancing lesson, or a cooking class. Yes, there will be crazy people there, because it is open to everyone. But you already risk encountering crazy people every day when leave for work and besides, those crazies in your class will give you something to talk about over tater-tots in the cafeteria. You could even go a little wild yourself and try out a subject you shied away from in school, like Chemistry, Drama or Driver's Ed (it's about time you got your Driver's license after all these years anyway). You might just find out that the subject you always avoided is actually pretty cool when your GPA isn't riding on it.
  


• Take up a hobby
  You've probably forgotten about all the interests you used to have, before you decided you were too busy with work to have time for anything else. Well now is the time to put those karate pajamas back on and finally earn your blue belt, or dust off your dancing shoes and get clogging. Private investigation is enjoying a new surge in popularity. Learn Observation and Objectivity, or "the two obs", and who knows you might just land yourself a part time job for a PI firm.
  


• Join a society
  Now that you remember your hobbies again, you might want to join a society. Hanging out with others who share the same interests is a good way to expand your skills and share ideas or techniques. Unless of course you are a writer, because writers hate other writers, and they'll just steal your ideas anyway. Yes there will be crazy people, but fewer because crazy people don't like routine and monthly dues.
  


• Enter a competition
  Now that you have taken on a hobby and have joined a club, you should enter a competition. Why not? It gives you something to work toward, takes your focus off of work, and you might just win something. If you do photography, enter the town photo contest. Enter a ballroom dancing competition. Submit an idea for a new postage stamp. You don't even have to be good, crappy people enter all the time. Just think, you can say "I got 6th place at the dance competition," and you don't have to tell people that there were only six people competing.
  

Family time
By now you've probably figured out that I'm trying to make you more well-rounded under the guise of having things to talk about. Well since we're finally being honest, you really need to spend more time with your family. Even if your family consists of your cat Fluffy and your distant Auntie Edna, they want to hear from you. Giving more focus to your family life can make your work life seem less important, and can even give you some interesting stories to share over lunch, especially if you have a crazy family.

• Date your partner
  Word on the street is your life partner wants his/her sweetie back. Forget about work for a day and go bowling, or plan a night out, or make a nice romantic tater-tot dinner at home. You know what to do, so just do it for once.
  


• Visit your grandparents
  Gramps and Granny just want to see you. They don't even know what the internet is, so you definitely won't be talking about work with them. A Sunday playing scrabble and dominoes with your grandparents can really put your work and life imbalance into perspective.
  


• Call your mother
  You heard me. The woman carried you in her womb for 9 months. Ask her about her early experiences in the working world when women worked for "pin money" and were still called "girl". You might feel a little better about the working conditions you have at your stupid company.
  


• Give your sibling a break
  You know, the one with all the kids. Offer to babysit while she goes out on the town. Or spend a day going school shopping with your neice. She'll think your her cool Aunt.

Get your finances in order
Another reason you may be feeling so down about work is that you really need the money and feel like you have no choice but to keep coming back every day. Unfortunately, being in this position tends to make your work life harder. Employers can smell desperation and take this as their cue to treat you poorly, offer no advancement, and keep your wages low. Getting your finances in order gives you more control over your destiny, and having a plan for your financial future can give you the confidence to expect and request more out of your employer, or to dazzle another employer into hiring you for more money and better benefits. Don't believe me? I dare you try the following steps:

• Create a budget: When you truly have a handle on how much money is going out vs. going in you will know whether you are living within your means. When you live below your means, you are less dependent on that weekly paycheck to get by, and less desperate to keep that crummy job. If you are living above your means, you are headed for trouble and are extremely vulnerable to any financial setbacks (ehem, layoffs). Buying things you don't need on credit is like signing yourself up for indentured servitude; you are spending your future wages for that thing you couldn't wait just a few months to save up for. If you are in this situation, start a plan to get out now, or you can look forward to many many more years dragging yourself to work in the morning.
  


• Start saving: Put aside money now for that rainy day. Start saving now for retirement, there's no guarantee that you will always be employed as long as you feel like working. Save, save, save, and save. When you have an emergency fund, you will feel freer to take more risks like asking for more responsibility from your manager, or having an interview with that recruiter who calls you from time to time.
  


• Set financial goals: When you know where you want to go, you can start taking steps to get there. Having goals to work toward can help you to see yourself progressing as time goes by, even if nothing at work seems to change. Hitting milestones you set for yourself can feel so good, that you won't even care about that lazy bum in the next cube. You might even score a nice retirement out of it too.

Get Involved
Once you've taken some time to do things that you enjoy, visit with family, and get your finances in order, you are ready to start giving back. Any discussion about well-roundedness would be remiss if it left out the feel-good part where you help other people and get involved in the larger community. Here are a few ways to get involved in your community.

• Volunteer: Volunteer gigs come in all shapes and sizes. No matter what your special skills or interests are, there's probably an organization that can benefit from your time. Soup kitchens always need someone who can cook tater tots, for example.


• Participate in your spiritual community: Every house of worship needs a constituency. Take part in the services and pitch in.


• Local government: Campaign for your chosen candidate, or at least go out an vote once in a while. You might even want to run for a position yourself. Why not? Crappy people run all the time, you might just win.


• Community theater: Why not take part in a spectacle put on for the entertainment of the community? In the olden days before Xbox, Tivo, and ipods, people only had each other, and TVs without remotes, to keep entertained. I'm serious, we had to get up to change the channel. You can keep the tradition alive of amusing thy neighbor with some community theater. If you're not good at performing there are plenty of jobs backstage, and there's always the role of "Tree #1."

Getting a life
If you start taking any of the actions we've outlined today, you'll be well on your way to having a rich, rewarding life outside of work. Once you have that, you may even find your job to be more stimulating, or at least you may come to view it as just one piece of the pie chart of your life.

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Employment at Whose Will?

Instructor, Caroline Bender

Recently, I found myself at an unpredicted professional crossroads which required me to explore several contingency plans, most of which led to the same outcome: leaving my job.

Our departmental director suddenly vacated his postion, leaving his lieutenant in charge...untapped, only by default. Even though the lieutenant was assured by the company president that his ascendancy to the director's position was only a matter of paperwork, this same president left his own job within a week of making his flimsy promise.

As an Employee At Will, I know I am daily vulnerable under any circumstances, but this turn of events seemed especially risky. I knew a couple of things: I should wait for my employer to exercise its will first, in the hopes that it might be a decision that makes sense, AND... I needed to be able to exercise my own will in response to that, if I could only figure out what that was. As I worked out all the possible outcomes, like a tangram puzzle that makes no recognizable picture, I started to hope they would just lay me off.

The lay-off has become a stepping stone on the modern career path. We no longer think it won't happen to us; on the contrary, it has become a visionary windfall of both time and money. What a weight off my shoulders, I was thinking, to have this decision made for me -- not worrying beyond that. Waiting for the "something" to happen was torture, and I began to believe that getting let go was the one "something" with no follow up "something." The one that finally would settle the problem.

Is it possible to orchestrate one's own lay-off -- to count on it the way you might a tax refund? As a colleague recently described it, the ideal game plan would be to line up a job just in time for the layoff, so your current company would give you the severance without ever knowing you're already taken care of. Or maybe you would like to just be out of the way for a limited period of time -- say, until the merger is settled, your boss finishes his dissertation, or the next generation software product is released. How might this be accomplished?

Your instructor can not advise on pulling off this scheme. She is single, without children, whose stakes are low and obligations are few. When I thought, even for only a few weeks, that I might have to just walk away, I did not spend time on a plan at all. But in the not-planning, I did explore some time-out options.

The lay-off
Don't be so certain that your company has golden parachutes left. The pay-out may only be one check, and the notice may only be an hour, so be careful what you wish for. But the set-up is still what it has always been: you are honorably discharged, often with a nice reference letter and an invitation back, and sometimes they really mean it. Try to get laid off in good weather.

The furlough
This happens less often in business professions, but as knowledge industries become run more like factories, slow business can mean an opportunity for you to volunteer to stop working for a specified period of time. There are few standards on what a "furlough" is, so do your research ahead of time. You won't get paid -- that's the whole point -- but you can usually keep benefits and other perks of full employee status. Not likely that you can pay your electric bill with such perks.

Early retirement
In the action movies, the old cop is always 30 days from his pension when he is convinced to crack "one last case." In the business world, the old executive gets offered the early retirement cash-out. Guaranteed that it benefits the company more than the retiree, but it's not a bad deal if you can get it. Make sure you do your homework before the negotiations so you know what you might be getting haggled out of.

FMLA
Please don't injure yourself or your loved ones. My point here is to make sure you know what your rights are if you find yourself in a Family and Medical Leave situation. If you are entitled to the time, take it. The person who needs your care will likely return the favor someday. Your employer probably never will.

Service leave/sabbatical
It's not just for academics anymore. Like the early retirement option, the sabbatical is usually granted only after a long period of service, and usually only to staff of a certain level. But more companies are under pressure to allow employees the same option of leave for volunteer service that military reservists are allowed. You may not get as much time as you would like, but more than you might expect. Approach your employer with some strategies for supporting such a program. But hey, don't be jerk -- do the volunteer gig if you get it approved. It's good for you and good for the world.

Grants
Grants are just like college scholarships: there is one for everything, no matter how absurdly specific, and it takes a lot of time to find one that applies to you. Our students may wish to start here (and we apologize in advance for whatever unfortunate gender-stereotype banner ad appears. It is often clothing, and "cookbook fundraising" is the featured program of the moment. you've come a long way, baby).

The important thing to remember is that you and your employer each has a "will" in the Employee-at-Will relationship. Do not allow yourself to believe you are trapped in any situation, even if your stakes are high and obligations many. When the ground begins shifting under you, sitting back and hoping for the best may relieve some of your stress, but a contingency plan will stick with you longer.

~~CB

recommended reading:
Firing Back : Power Strategies for Cutting the Best Deal When You're About to Lose Your Job
by Jodie-Beth Galos, Sandy McIntosh

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